Find out how we’re helping you shop safely during these unprecedented times

At Instagopher, we are passionate about the safety and wellbeing of our customers, staff, and our community. We know you’re relying on us during this time, and our team is ready to serve you. We are delivering groceries to you in the comfort of your home or hotel room with increased sanitization practices. Supermarkets are frequented by hundreds of people in a given day, so there is an increased risk of contamination by COVID-19. We feel proud that we have made a real difference to help stop the spread of COVID-19 with our home and hotel delivery service.

All our staff have received extensive COVID-19 specific training in order to maintain a safe establishment and help prevent the spread of the virus. This training encompasses hygiene, cleaning and sanitizing protocols, and other health and safety procedures implemented.

Our staff are the lifeblood of our business. We are incredibly grateful to our team members for their ongoing and tireless efforts to serve our community in these difficult times. Each of our staff members are provided Personal Protective Equipment (PPE) such as disposable gloves and masks. Further, staff have been trained on how to properly use PPE, including how and when to wash their hands when changing protective items. We thank you for your support and ask that you continue to treat them with kindness and respect.

We are taking extra precautions and risk management measures, including but not limited to, wearing gloves, wearing masks, sanitizing trolley handles etc. In the interests of the community, we will endeavor to only touch those items in the store that we are intending to purchase.

We request that you receive your goods from our delivery personnel with a mask on and hands washed or sanitized.

We appreciate your business in these unprecedented times

At Instagopher, we are passionate about the safety and wellbeing of our customers, staff, and our community. We believe our responsibility extends beyond our doors and are consistently looking for ways to support our neighbors and governments.

In spite of supermarket precautions, we know some people are feeling anxious about public spaces. To support customers turning to ecommerce during this time, we’re staffing up, and imagining new ways to help provide widespread access to food. We are delivering groceries to you in the comfort of your home with increased sanitization practices.

It is a complicated time and there is a great deal of uncertainty. We recognize that whilst panic buying has generally subsided, stores may be out of stock on occasion. We know the frustration of missing items, so have assigned a team to seek missing items in other store locations.

If you have any questions, please don’t hesitate to contact us to find out how Instagopher can keep your family fed and healthy.